Usync Complete's Publisher and Exporter not pushing/pulling the changes

Hi,

I’m using uSync v13.2.3 + Exporter (v13.1.4), Snapshots (v13.1.4), PeopleEdition (v13.1.4), Publisher (v13.1.4), Complete (v13.1.4).

When I am trying to export the changes from one environment (UAT) to another (Staging), I’m getting “No changes” screen. as shown below:

I saw a similar post here, I read that the issue was resolved in v13.1.3 and I am surprised that I’m experiencing the problem though I’m in v13.1.4.

I’d appreciate it if there’s anyone who can help me with the pointers/resolution for this issue.


This is a companion discussion topic for the original entry at https://our.umbraco.com/forum/114642-usync-completes-publisher-and-exporter-not-pushingpulling-the-changes

After lengthy investigations, I managed to see that the issue is related to multiple replicas in AKS. It looks like the uSync loses context if there are multiple servers. Another randon errors I would get is “temp folder not found” when attempting the export with multiple replicas. If anyone had come across similar issue or has a suggestion on how I can resolve this, I’d really appreciate it.

Hi @KevinJump, I was able to isolate the issue to be happening when I have multiple replicas in AKS. I’m not sure if this is happening because of files being out of sync in different replicaSets. Do you perhaps have some configs I can use to ensure synchronisation between different replicas (nodes)?

Hi @Sanele-Ngidi

yes, uSync doesn’t currently support pushing to load balanced servers but this is partly because Umbraco doesn’t support load balanced backend servers either.

for usync as long as you can point it to a url that will always resolve to one server it will be fine (so you could for example have an alias set up for one server). but the recommendation would be the same as umbraco there should (currently) be a single url for the back office and that’s the one usync should also use.