Umbraco Forms Entries issue - None showing

Questions
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1

Hi All,

  • Latest Umbraco and Umbraco forms
  • License installed
  • Test on a staging environment with domain and localhost
  • License correct and running
  • Forms submit and can render in page message or redirect to confirmation
  • Worklfow notications will trigger
  • Checking network post is made, data sent, handling is the same as a working site
  • No errors in event log

Yet there are no entries in the back office.
Everything, any workflow or custom workflow that I add will fire. This and the confirmation page redirect for example indicates that the form is submitting.

But no entries in the back office are showing.

Anyone have any ideas where to even look to try and resolve this?

Thanks

2
  • Check if the database contains all the UmbracoForms tables.
  • Could you check if Forms is set to store records in the database - cant recall the exact location but if this is disabled it wont store records.
  • You could also try to stop the site and delete all temp files (usually /umbraco/data/temp).
  • If there is a custom workflow i would temporarily disable it and re-run the form (also would try against a very simple form).
3

Hi Liam,

ever managed to find a fix for it? Having the same issue after upgrading. The entries are there (even the paging loads), but none are shown.

When I check the requests, I can see 160 pages and the data itself :confused:

4

Not sure how this is handled in v17.. but do you have access to sensitive data, in case all the fields are set as such?

5

I worked with Umbraco support and forming a comprehensive post to go into GIT.

There are a number of issues with how the new licensing works and how Umbraco checks for them, how the old update .lic works for U16 and the U17 appsettings key methods.

The way the new back office handles all this where it auto has the store option off, but actually stores, but then wont show when turned on after license install etc is a bit messy.

Then the actual license checks with multiple domains appears to have several issues as well.

6

Well it seems to be an Firefox issue. In Chrome everything loads properly :slight_smile: . No console errors or anything. Time to make an issue.

Edit: Seems there already is one: Form entries are not visable in Firefox · Issue #1678 · umbraco/Umbraco.Forms.Issues · GitHub