Umbraco Cloud Login Issue

[aadarsh279-web]

While pushing code from my local to Live in umbraco cloud i have pushed all the code but then i am unable to access backoffice of Umbraco clous live env

I am getting this error

Sorry, but we’re having trouble signing you in.

We track these errors automatically, but if the problem persists feel free to contact us. In the meantime, please try again.

Correlation ID: 9603e3cc-0bcf-4aec-9add-9db2b9967871

Timestamp: 2025-03-17 18:09:21Z

AADB2C90272: The id_token_hint parameter has not been specified in the request. Please provide token and try again.

Can Someone please help me on this

Thank You
Aadarsh Dubey

[sebastiaan (Sebastiaan Janssen ⚓)]

Tough one for a community member to help with, your best bet is probably Cloud Support.

[greystate (Chriztian Steinmeier)]

Hi Aadarsh ,

UmbracoID can be a little finicky sometimes — first thing to try, is to press the “Sign out” button and see if that fixes it so that you can log in again.

If that doesn’t help, open the Web Inspector and delete all cookies for the domain. Then try again (you might also have to delete some entries in local storage too).

— This all assumes (of course) that it’s not something in the code you pushed that breaks the log in flow

Hope that helps,
/Chriztian

[Amalie-Wowern]

Hi @aadarsh279-web

I encountered this error when I was logged in but tried to access a cloud site I don’t have the right permissions for.
If you go to “Team” in the portal, you can see which permissions you have for the backoffice.