Umbraco 16 Media not showing

Questions
1

After upgrading to umbraco 16 the media folder is acting up. When opening it it just shows the pagination bar, even though the sidebar is filled with items. These items can be opened and found. When searching the same thing occurs, results are found but not displayed.

I cannot find anything in the logs/console and the network tab shows /umbraco/management/api/v1/collection/media?id=&dataTypeId=&orderBy=updateDate&orderDirection=Descending&skip=0&take=100 returning results. The main div in the inspector seems empty.

I’m running 6.1.1, does anyone have any ideas where the issue may lie?

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2

Rebuild the database and memory cache? Rebuild indexes? What does that do? Where are the images located? Is this local or in a hosted environment?

3

It looks like the collection views did not migrate (correctly) over. Check that the default list view for media is set up correctly, like so:

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Notice that the two layout aliases need to have the correct values, especially the grid view with ”Umb.CollectionView.Media.Grid”.

4

Now that you mention it, I’ve had this issue as well. Maybe it’s a bug.

5

I believe we have had this reported before - V16 - Migration of ListViews Layouts misconfigured · Issue #19786 · umbraco/Umbraco-CMS · GitHub - but couldn’t replicate it. However given at least one other person has seen it, sounds like something isn’t quite right here. If someone can replicate it, and doesn’t mind sharing a database with us that we can upgrade from to try to debug, please do raise an issue on the tracker.

7

Maybe a bit late but I stumbled upon this issue as well when migrating from v13 to n17.After migration the Layouts contained only the values “Grid“ and “Table“ without specified type (Umb.CollectionView.Media.Grid and Umb.CollectionView.Media.Table were not specified). Adding the specified types helped. Thank you

8

@TomaszZakrzewski Did you happen to have any third-party packages installed as you were upgrading?

9

Hi @AndyButland / @jacob

We’ve just seen this on a couple of projects and had to re-select the media collection view under the folder media type:

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For the affected sites this was blank with nothing selected, so the media library folders did not show items in a list view or allow files to be dragged and dropped.

This seems to fix it but we don’t know when this has occurred during the migration. If we spot this again we will see if we can provide a copy of the database with V13 before and v17 afterwards.

Justin