Redirect URL Management page in backoffice throws 500 error

Questions
1

Hi all,

I’m working with Umbraco 17.1 and currently having issues with the Redirect URL Management page not showing the redirects and the management api endpoint (i.e: umbraco/management/api/v1/redirect-management?take=20&skip=0) throws this error:

System.ArgumentOutOfRangeException: startIndex ('-1') must be a non-negative value. (Parameter 'startIndex')
Actual value was -1.

For some reason this only happens on Azure-hosted site. Using the same database and running it locally doesn’t seem to cause this error.

Below is the full stack trace:

System.ArgumentOutOfRangeException: startIndex ('-1') must be a non-negative value. (Parameter 'startIndex')
Actual value was -1.
   at System.ArgumentOutOfRangeException.ThrowNegative[T](T value, String paramName)
   at System.String.ThrowSubstringArgumentOutOfRange(Int32 startIndex, Int32 length)
   at Umbraco.Cms.Core.Routing.NewDefaultUrlProvider.GetUrlFromRoute(String route, Int32 id, Uri current, UrlMode mode, String culture)
   at Umbraco.Cms.Core.Routing.UrlProvider.GetUrlFromRoute(Int32 id, String route, String culture)
   at Umbraco.Cms.Api.Management.Factories.RedirectUrlPresentationFactory.Create(IRedirectUrl source)
   at Umbraco.Cms.Api.Management.Factories.RedirectUrlPresentationFactory.CreateMany(IEnumerable`1 sources)+MoveNext()
   at System.Text.Json.Serialization.Converters.IEnumerableDefaultConverter`2.OnWriteResume(Utf8JsonWriter writer, TCollection value, JsonSerializerOptions options, WriteStack& state)
   at System.Text.Json.Serialization.JsonCollectionConverter`2.OnTryWrite(Utf8JsonWriter writer, TCollection value, JsonSerializerOptions options, WriteStack& state)
   at System.Text.Json.Serialization.Metadata.JsonPropertyInfo`1.GetMemberAndWriteJson(Object obj, WriteStack& state, Utf8JsonWriter writer)
   at System.Text.Json.Serialization.Converters.ObjectDefaultConverter`1.OnTryWrite(Utf8JsonWriter writer, T value, JsonSerializerOptions options, WriteStack& state)
   at System.Text.Json.Serialization.JsonConverter`1.WriteCore(Utf8JsonWriter writer, T& value, JsonSerializerOptions options, WriteStack& state)
   at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.SerializeAsync(PipeWriter pipeWriter, T rootValue, Int32 flushThreshold, CancellationToken cancellationToken, Object rootValueBoxed)
   at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.SerializeAsync(PipeWriter pipeWriter, T rootValue, Int32 flushThreshold, CancellationToken cancellationToken, Object rootValueBoxed)
   at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.SerializeAsync(PipeWriter pipeWriter, T rootValue, Int32 flushThreshold, CancellationToken cancellationToken, Object rootValueBoxed)
   at Microsoft.AspNetCore.Mvc.Formatters.SystemTextJsonOutputFormatter.WriteResponseBodyAsync(OutputFormatterWriteContext context, Encoding selectedEncoding)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResultFilterAsync>g__Awaited|30_0[TFilter,TFilterAsync](ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResultExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeResultFilters()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Umbraco.Cms.Web.Common.Middleware.BasicAuthenticationMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Umbraco.Cms.Api.Management.Middleware.BackOfficeExternalLoginProviderErrorMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Session.SessionMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Session.SessionMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Localization.RequestLocalizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Umbraco.Cms.Web.Common.Middleware.ProtectRecycleBinMediaMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at StackExchange.Profiling.MiniProfilerMiddleware.Invoke(HttpContext context) in C:\projects\dotnet\src\MiniProfiler.AspNetCore\MiniProfilerMiddleware.cs:line 112
   at Umbraco.Cms.Web.Common.Middleware.UmbracoRequestMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Umbraco.Cms.Web.Common.Middleware.UmbracoRequestMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Umbraco.Cms.Web.Common.Middleware.PreviewAuthenticationMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Umbraco.Cms.Web.Common.Middleware.UmbracoRequestLoggingMiddleware.InvokeAsync(HttpContext context, RequestDelegate next)
   at Microsoft.AspNetCore.Builder.UseMiddlewareExtensions.InterfaceMiddlewareBinder.<>c__DisplayClass2_0.<<CreateMiddleware>b__0>d.MoveNext()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddlewareImpl.<Invoke>g__Awaited|10_0(ExceptionHandlerMiddlewareImpl middleware, HttpContext context, Task task)

If anyone could help me troubleshooting this error, that’d be great and thank you in advance!

2

Same problem in v 17.2.2

3

Hi there, is this broken since an upgrade or just out of the blue? Very strange that the same db works locally!

if you have a backup of the db, I would start by deleting the redirect data from the db directly and seeing if it’s still broken. If that fixes it then does highlight a data issue but that doesn’t explain the Azure only issue.

For reference I have the same versions, clean v17 no issues and v13 to v17 upgrades also work ok.

4

Hi Jamie,

My database was upgraded from v8 > v10 > v13 > v16 > v17. I wasn’t aware if any data were broken during the upgrade since this error was not occurring locally until the site was deployed to our test environment. Also, this error seemed to only appear on the base page (first page load) but if I search for a Url, it returned the results without error. I have searched every single redirect Urls on the first page and they all appeared in the search results.

Do you think this has something to do with the site domain or any missing configs that would have caused the site to not recognise the site Urls? I’m saying this because the site was first set up to use default azurewebsites domain, and then we added a new custom domain to the app service and now the site is using the new custom domain. So I wonder if this somehow contributes to this error?

Many thanks,

5

I have the same problem on one of my 17.2.2 on Umbraco Cloud. However not on another project on the same version that also is on Umbraco Cloud.

6

Anything is possible as the fact it works locally and not in Azure even if you’ve restored the Azure db locally as this should then have the domains etc as well so makes even less sense.

For me I would start with as I say a backup of the db, clear the tables and make sure it works - then you know it’s a data thing and you can start going through and seeing for anything off

1 Like
7

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