PostSave request Pending

Questions
1

Hello,

We are encountering an issue on our running Umbraco v8.6.4 website where the Save & Publish functionality has stopped working now.

When attempting to Save & Publish content, the corresponding PostSave API request (/umbraco/backoffice/UmbracoApi/Content/PostSave) remains in a “pending” state indefinitely in the browser’s network tab and never completes.

Could someone please provide suggestions on potential causes or troubleshooting steps?

Thank you.

2

Hey @arun-vr-official

Seems like here we need to check multiple things as

  • Check the database connection speed to ensure it’s performing well.
  • Review the Umbraco logs - there might be something you can notice.
  • Clearing the cache could help resolve the problem
  • In some cases, shrinking the database has helped me fix this issue.

Let me know how it goes, or if you need more detailed help with any specific step!

3

Hi Nikhil,

I believe the issue was related to network connectivity during a certain period.

Thank you for your assistance. I greatly appreciate your help.