I’m trying to help a client setup a hosting and migrate their newly developed Umbraco website from the previous agency.
The previous agency have provided source codes, db backup file and FTP for the media downloads.
I’ve setup a plesk server already, managed to setup Umbraco, managed to reset an admin account, but cannot get the migration/import to work.
Keep seeing errors inside the datatypes when using usync.
Can anyone assist?
Hi @herodgt
If you restore the database then you shouldn’t need to import anything from uSync. It could be that the uSync files are out of date - I would take the database as the source of truth, as that was running on the existing server.
Justin
Also, welcome to the forum!
There seems to be no content or missing content when I access the umbraco backend.
I actually got the hosting comnapy to help setup the server + import the database.
If I was to restoare the database again, do I do it at the server (cpanel) level? How should I proceed with that?
Was there content in the site on the existing server? If so, then a backup and restore should be adequate. You may want to double check the existing agency have given you a backup of the correct database and that you didn’t create a new database by unintentionally, either when setting up the instance or running Umbraco for the first time.
I don’t know what your server control panel looks like, but if you have the facility to restore the database again I would try that first.
Justin
Thanks Justin for the replies!
There are content in the existing server (it’s still live and hosted with the previous agency). I also have admin access to this umbraco site.
However, I’m not sure how to check if the database was the issue.
Based on what they previous agency said, everything is provided, including the database backup. However, the files he provided was source files, I updated some settings in appsettings.json, and used Claude to compile - I’m not sure if this process corrupted the files?
Would I be able to buy your time to get this fixed if possible?
Or is anyone able to help ASAP? Paid job…