HI guys,
My client is using Umbraco 7.5.3.
Our main document type has a few True/False checkboxes in order to indicate whether the pages should:
- have a live support
- be visible in the main menu
- display a call to action
- show customer service contact card in the footer
The document type inherits from “Top Banner”, where “display a call to action” is found, but the other three are specific for the document type in question.
For some very strange and unknown reason, apparently at complete random, when using “Save & Publish” the value in the checkbox can be published in an unchecked state, despite being checked at the time of publishing. This has lead to that both our Support as well as our Buy page has disappeared from the top menu, today the customer service complained that our Support page did not have a live-chat and as I added the live-chat, the whole page disappeared from the main menu.
While re-adding it again was rather easy, these issues can go unseen for an extended period of time.
I have absolutely no idea what could cause this or how to reproduce it. It’s all inside Umbraco though, and no code on our side uses the API to set anything.
Any insight in how to resolve this issue would be greatly appreciated.
/Peter
This is a companion discussion topic for the original entry at https://our.umbraco.com/forum/93362-checkbox-truefalse-automatically-gets-unchecked