Recently, our editors have been getting the following server error when attempting to ‘Remove file(s)’ and upload a new file to a media item.
```
Azure.RequestFailedException, Azure.Core, Version=1.44.1.0, Culture=neutral, PublicKeyToken=92742159e12e44c8: Service request failed. Status: 404 (The specified blob does not exist.) ErrorCode: BlobNotFound Headers: Transfer-Encoding: chunked Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 x-ms-request-id: 6c16af95-101e-0042-3363-2e2ee6000000 x-ms-client-request-id: 55bb007d-6638-4d8c-a857-5d8580d04478 x-ms-version: 2024-11-04 x-ms-error-code: BlobNotFound Date: Thu, 25 Sep 2025 21:30:58 GMT
```
I can see that the file has been replaced successfully at the same media prefix through Azure Storage Explorer, but the above error is thrown in the backoffice and the new file is not saved there. Upon a refresh, the old media file is still connected. We have successfully performed this action a week ago with no issue. We’d appreciate any help you can give to resolve this issue!