A fatal server error occurred - Edit Member

Questions
1

Hi everyone,
Does anyone face this error when try to edit a member (save). Sometime the first save click works but the second one throws the error.

I’m using umbraco 15.2.2

The image shows a user details page with fields for username, email, and member group, along with settings for approval and two-factor authentication, and a pop-up error message indicating a fatal server error. (Captioned by AI)
The image shows a user details page with fields for username, email, and member group, along with settings for approval and two-factor authentication, and a pop-up error message indicating a fatal server error. (Captioned by AI)1599×836 49 KB

Please let me know how to solve this.

Thanks!

2

Try checking your Umbraco log at Settings → Log Viewer. See if you can find the error there with details and stack trace.
It could be for variety of reasons. The log of the error will help understanding the cause of the error.

3

Thanks. But I noted this error it not being logged.

4

That’s really weird. Such obvious and serious error would normally be loggen. Can you get more details from the development console in your browser?

5

The same issue. And no any log.
v14.3.1

6

One more detail:
When I switch on this option the member saved without errors.

This screenshot displays a user settings page with details such as username, email, password options, member group, and toggles for approval, lockout status, and two-factor authentication, where the "Approved" toggle is currently switched off and pointed to by a red arrow. (Captioned by AI)
This screenshot displays a user settings page with details such as username, email, password options, member group, and toggles for approval, lockout status, and two-factor authentication, where the "Approved" toggle is currently switched off and pointed to by a red arrow. (Captioned by AI)682×715 24 KB

When I open this member all saved field has new values except this option

But there are a lot members which has this option “off” but saves successfully without switching it to on.

7

One more update:
I have members with Approved = false. And it saves without problems. Until I set it to “on”.
very strange behavior.
Any way I think my case is the bug with this Approved property

8

Approved property show “false” always in my case. And if it value doesn’t equal with DB value I got error while save it.
UPDATE:
I figured out what the matter was.
I should have access to group “Sensitive data”